Privacy Policy



Summary

"OfferXP" (a product of “Consights Tech Pvt Ltd”) represents a technology platform for clients that are interested in providing relevant offers and services to their customers and potential customers. We assure you our best efforts in protecting your information in safe, secure and responsible manner because we value your privacy. In case you feel otherwise, have a suggestion to make etc, feel free to mail us on care@offerxp.com or reach us via social media.  

Privacy Policy


What personal information do we collect from the people that visit website or app?

When registering on our site or redeeming offers, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience. To understand your preferences of offers and services and personalize your experience, we gather data points from multiple sources about you including from your devices, public records and third-party data services. The data from your device includes your location, apps you use, which device you use, your transactional messages(SMS) with businesses. We don’t read your personal conversations in any manner.


How do we use your information?

We may use the information we collect from you when you register, make a purchase, redeem a coupon, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  •     To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  •       To improve our website in order to better serve you.
  •       To allow us to better service you in responding to your customer service requests.
  •       To administer a contest, promotion, survey or other site feature.
  •       To quickly process your transactions.
  •       To ask for ratings and reviews of services or products
  •       To follow up with them after correspondence (live chat, email or phone inquiries)

 

How we work to protect your data

  • Setting policies and procedures for carefully handling your information
  • Limiting access to sensitive information
  • Protecting against unauthorized access to customer data

Wherever we collect any potentially sensitive information , that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page where we collect the payment information.

User consent and empowerment

You have access to and control over information. You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

 



Transaction and Data Gathering:


OfferXP is capable of and will collect information on transactions linked to the OfferXP account and required for processing of OfferXP rewards, credits and debits to member's accounts. By definition this shall include all transactions on the Website, mobile application, at the OfferXP Partners, all promotional campaigns through emails, SMS or any other communication channel, at any other participating affiliates, subsidiary, program partners, surveys and more

 

All the above information is collected for:

Better servicing of the members and preparing quarterly statements for account maintenance.

Making the offerings more relevant to the members and as desired by them ensuring no spam mails go through.

Keeping track of point transactions, for help in case of any disputes; processing your OfferXP Rewards orders; dealing with requests, enquiries or complaints and other customer care related activities; and all other general administrative and business purposes; marketing our and our partners products and services; carrying out any activity in connection with a legal, governmental or regulatory requirement or in connection with legal proceedings, crime or fraud prevention, detection or prosecution;

To seek your feedback or to contact you in relation to the services offered on the our website; registering your details and allocating or offering you rewards, discounts or other benefits as part of the program

To collect the above information we shall use channels such as physical forms, contact centre, website cookies etc. emails, promotional offers, surveys, sweepstakes and mailers. Participation in some of these channels is optional but you may be required to provide your personal identification information in order to participate. We are not liable to verify the authenticity or accuracy of any information we collect from you.


Data Aggregation and Sharing

We do not provide any of your personally identifiable information to our clients or advisers and only a summary or aggregated data is provided to them as part of Consumer insights to help them make their products and services better from understanding their customers.

Because we connect with you on their behalf, they do not have access to your personally identifiable information unless you make the choice to share it with them.

We offer you the choice to participate in offers from our partners. It is your decision whether or not to share your personally identifiable information with them. We recommend you to carefully read privacy policy of our partners before divulging your personally identifiable information, as we will not be held liable for the information practices of third-parties. Members may receive promotional offers and campaign details by email among other means. If you have opted to receive promotional offers there will be unsubscribe options with all such category of offers and members can choose to unsubscribe from such offers at any time by following the mentioned procedures.

We may occasionally share our information with trusted third party data processors to organise, process, clean & analyse our data to help us better understand the trends and segments within our member base. We shall use this information solely with the purpose of enhancing the value of the program for the member base and to better tailor our offers to suit your specific interests. All such third parties shall be bound by a non-disclosure agreement to maintain the confidentiality of the information shared and will not share the personal information any further or for purposes beyond our specific authorization.


The entity that will collect, store and maintain information provided by you is  Consights Tech Pvt Ltd, Binodpur, Katihar, Bihar

In some situations, however, we are required to or we may provide all information we collect about you to third parties outside our group companies, as permitted by law, such as, with your consent:

To respond to judicial process, or

 

To consumer reporting agencies; or

 

To protect against fraud, money laundering or other risks

 



Updates to your information
From time to time we shall ask the members to update their contact & personal information with the program on our authorized website, contact centre or any other approved channels. This is to help keep you updated on any program changes and enhancements. We shall not be liable for any failure to notify you of program changes if you fail to update such information in a timely manner. OfferXP does not solicit or ask for any confidential information like website passwords and any such communication appearing to come from OfferXP should not be replied back with any confidential information.

 

 

 

 

Grievances

 

For any concerns, issues, details please contact care@offerxp.com



Version: 1.0

Last Update on 9 Jan 2019

View a log of all changes on this page